Terms and Conditions
Agreement between user and www.moddedeuros.com
Welcome to www.moddedeuros.com. The www.moddedeuros.com website (the "Site") is comprised of various web pages operated by Modded Euros.com ("Modded Euros"). www.moddedeuros.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.moddedeuros.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.moddedeuros.com is a E-commerce Site
Modded Euros sells aftermarket and performance parts for European automobiles.
Visiting www.moddedeuros.com or sending emails to Modded Euros constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Modded Euros is not responsible for third party access to your account that results from theft or misappropriation of your account. Modded Euros and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Modded Euros does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.moddedeuros.com only with permission of a parent or guardian.
If your order needs to be changed or canceled, please contact us immediately at [email protected] or by filling out the Return Authorization Form here. We will try to accommodate changes but once an order is placed, we cannot guarantee the order can be changed or canceled. Please double check that your order details are correct before submitting your order.
If an order cannot be canceled, please contact us to set up a Return Merchandise Authorization (RMA) once your order has been received. Any fees outlined in our Returns Policy will apply to this order.
Returns will only be accepted within 30 days of the customer receiving the product, and ONLY if a Return Merchandise Authorization (RMA) number has been issued. Modded Euros reserves the right to refuse any package returned to us without authorization. Returns will be processed within ten (10) business days of receipt (not including weekends, holidays, and the day the package is delivered).
Customers are responsible for all return shipping charges unless they receive an incorrect (we shipped the wrong product) or defective item.
When shipping an item back to us, we recommend that you use UPS, FedEx or any other carrier that offers signature confirmation and insurance, as we are not responsible for lost or damaged packages. The customer agrees to bear all shipping and insurance charges, and all risk of loss during return shipment.
We will not accept a return of an item that is damaged or defective if it has been used/installed. Please inspect all orders as soon as you receive them and contact [email protected] within 72 hours.
In the case a replacement product was sent, we will send you a UPS return tag to return the product back to us. If the original item is not returned within 30 days the customer will be responsible for the cost of the replacement item that was sent.
If any component of the returned product is missing, we reserve the right to reject the entire return or impose additional charges for replacement of the missing component(s). The condition of the product will be determined at our discretion. Products sent back with damaged or missing packaging will be refused or returned to you at your expense.
Modded Euros offers free shipping on all orders so in the case of returns instead of charging a restocking fee we will issue a refund minus the initial shipping cost. The initial shipping cost will be outlined on your RMA.
Installation costs will not be covered by Modded Euros for any returned product.
Modded Euros reserves the right to change or amend the return policy and procedures at any time without notification.
If you receive a defective product please contact us within our 30 day return policy period, and we will process your return free of shipping charges. Contact [email protected] or fill out the return authorization form here, to initialize your return.
In the event of a defect that occurs outside our return policy, but within the manufacturer warranty, please contact the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, Modded Euros will be happy to try to facilitate a thorough review of the claim, but we have no final say in the decision made by the manufacturer (i.e. approvals, denials, fees, etc.).
Modded Euros is not responsible for any labor costs which occur as the result of the installation of wrong or defective parts.
Some items may require pictures or a shop report to have an RMA issued.
Damaged/Missing Items in Shipment
If you've received a damaged product you MUST notify the Customer Service Department (CSD) within twenty-one days to initiate a damaged package claim. It is required that you keep all of the packaging material, box(es) and broken product(s) until the shipping carrier completes the investigation. Failure to report damaged items from an order before forwarding, reshipping or transferring the shipment to another location will result in immediate claim denial.
If you are missing any products from your order, you MUST notify the CSD within thirty days of receiving the items. If you fail to report damaged and/or missing items in your shipment within thirty business days of receiving the package, replacement products will not be shipped out under any circumstances. Failure to report missing items from an order before forwarding, reshipping or transferring the shipment to another location will result in immediate claim denial.
Replacement orders will be placed as soon as we are informed of the damaged package pending the authorization provided by the shipping carrier. UPS typically requires up to eight business days from the time the claim is started. USPS can require from five to ninety business days, depending on your country's time requirement that has been set forth. FedEx can require from twenty-one to twenty-eight business days from the time the claim is started. Please be sure to cooperate with the investigation and any questions that the carrier may have during this time. Modded Euros will only provide replacement products for damaged or missing products. Modded Euros will not provide refunds for any damaged or missing product under any circumstances.
Packages will not be accepted without a valid RMA number.
Undeliverable or Refused Shipments
Packages will be returned back to us by the carrier if they cannot be delivered due to incomplete or incorrect addresses, are not picked up from a shipping facility, or if the recipient refuses delivery. All packages returned to us for the above reasons can take up to 3 weeks to be processed. We may charge you a 25% restocking fee at our discretion.
Returns will not be accepted for any of the following items: non-defective items that have been used, painted or installed on a vehicle. These products are only up for exchange in the case of a defect. Issues with these items must be taken up directly with the manufacturer.
Used or mounted wheels cannot be accepted for return. Any damage done to wheels mounted & balanced outside of our facilities will not be covered by Modded Euros. Please check your wheels for damage before mounting and/or balancing.
How to return a product
If you need to return a product, please email us at [email protected] or fill out the return authorization form here, within 30 days of receiving your order. We will issue a Return Merchandise Authorization (RMA) number, which is required to process your return. Products (including packaging) must be returned in new, resalable condition.
If we sent you a different product from the one you ordered, or a defective item, please contact us using the information above within 30 days of receiving your order. We will replace the product and process your return at no charge.
If for any other reason you need to return an item, you are responsible for all return shipping charges, as well as the initial shipping cost to send the item out. If the items arrive back to Modded Euros missing components or in non-sellable condition Modded Euros has the right to deny or add additional fees. Please check all merchandise for damage or defect when you receive your order, and before the item is used or installed.
In the case a replacement product will be sent to you, we will send you a Return tag to return the incorrect/defective product back to us. Otherwise, when shipping an item back to us, we recommend using a shipping method that offers signature confirmation, tracking, and insurance, as we are not responsible for lost or damaged packages.
Return merchandise packages should be shipped after contacting our returns department per the above instructions.
In the event of a defect that occurs outside our return policy, but within the manufacturer warranty, please contact the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim.
If your return has not been processed within 3 weeks, please contact us so we may check the status of your return.
Modded Euros is very proud to offer Free Standard Shipping on everything. We ship via the following carriers: UPS, Fedex and USPS to all locations in the Continental 48 States absolutely FREE, regardless of weight or size.
Most orders ship out within 2 business days. Shipping times may vary depending on the contents of your order, as some items require additional processing time or are shipped directly from the manufacturer.
UPS does not deliver to P.O. Boxes, so we strongly recommend that you provide a physical delivery address to avoid delaying your shipment.
Please note: Returns will have the original shipping charges deducted from the refund.
Modded Euros reserves the right to cancel or refuse any order at any time without notice. Some situations that may result in the cancellation of an order include limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, or problems that are identified by our Credit and Fraud Prevention Department. In some cases, we must contact you to obtain and verify additional information before accepting an order. If your order is canceled for any reason or additional information is required, Modded Euros may contact you by email and/or phone. Please be sure that you verify your contact information on the order as it must be valid to be accepted. If the contact information is fictitious or invalid we reserve the right to cancel an order.
Pricing or Typographical Errors
While Modded Euros strives to provide accurate product pricing and information, pricing and typographical errors may occur. In rare cases, we cannot confirm product pricing and/or availability until after an order has been placed. In the event that a pricing or typographical error exists with any product or service offered, Modded Euros reserves the right to cancel or refuse an order at any time without notice. In most pricing or typographical error situations, Modded Euros will contact you for further instruction or cancel your order with email and/or phone notification. Prices and availability are subject to change without notice.
In some cases Modded Euros uses generic or representative images of certain products, as the manufacturer has not provided us with images specific to each and every part. Please make sure to read all product descriptions, features, as well as application data to ensure that the part is what you are looking for.
If you wish to return a product that does not fit your vehicle and you feel that there is an error in our listing, please contact us at [email protected] within 30 days of receiving your order to obtain an RMA number. We will investigate the cause of the fitment problem and will make any corrections that are needed. In the event that we find an error on our website or on behalf of a Modded Euros Representative, we will provide a label for your return. All products must be new, unused and must be in the original packaging, including labeling, manuals, hardware, etc.
Replacement orders will be shipped only to the address used on the original order.
Customers are responsible for checking the product application guide prior to ordering any product(s) to verify that the parts you have selected are appropriate for your vehicle.
If you do not receive your package and the tracking information shows that the package has been delivered you must notify us within twenty-one days of the marked delivery date so that we can initiate a lost package tracer with the shipping carrier. Replacement products will not be sent until the shipping carrier completes the tracer request and grants permission for replacement product to be shipped. UPS typically requires up to eight business days from the time the claim is started. USPS can require from five to ninety business days, depending on your country's time requirement that has been set forth. FedEx can require from twenty-one to twenty-eight business days from the time the claim is started. Please note that this is the policy of the shipper and not of Modded Euros. Modded Euros does not guarantee that any packages will be credited by the shipping carrier until this process is complete.
Modded Euros will not provide refunds for any lost package under any circumstances.
State Specific Sales Tax Notice
For those customers with purchases shipped to Colorado, Kentucky, South Dakota, or Vermont, please note that we are not obligated to, and do not, collect state-specific sales tax outside Pennsylvania and Tennessee. Your purchase is subject to state use tax unless it is specifically exempt from taxation. The state requires that a taxpayer file a sales/use tax return at the end of the year reporting and paying use tax on those purchases that are not specifically exempt from taxation where sales tax was not charged on the invoice. Tax return forms are available on your state website.
Manufacturer restrictions on discounts
Due to manufacturer restrictions, products from the following brands are excluded from coupon code discounts: 034Motorsport, APR, AWE Tuning, Corbeau, Integrated Engineering, iSweep, Neuspeed, Unitronic, VMR Wheels and Weathertech.
By accepting the Terms and Conditions, you will be opted in to receive Modded Euros marketing messages at the email address provided. If at any time you wish to stop receiving these marketing messages, please use the unsubscribe feature at the bottom of each email.
Links to third party sites/Third party services
www.moddedeuros.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Modded Euros and Modded Euros is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Modded Euros is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Modded Euros of the site or any association with its operators.
Certain services made available via www.moddedeuros.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.moddedeuros.com domain, you hereby acknowledge and consent that Modded Euros may share such information and data with any third party with whom Modded Euros has a contractual relationship to provide the requested product, service or functionality on behalf of www.moddedeuros.com users and customers.
No unlawful or prohibited use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Modded Euros or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Modded Euros content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Modded Euros and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Modded Euros or our licensors except as expressly authorized by these Terms.
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Modded Euros has no obligation to monitor the Communication Services. However, Modded Euros reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Modded Euros reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Modded Euros reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Modded Euros's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Modded Euros does not control or endorse the content, messages or information found in any Communication Service and, therefore, Modded Euros specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Modded Euros spokespersons, and their views do not necessarily reflect those of Modded Euros.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to www.moddedeuros.com or posted on any Modded Euros web page
Modded Euros does not claim ownership of the materials you provide to www.moddedeuros.com (including feedback and suggestions) or post, upload, input or submit to any Modded Euros Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Modded Euros, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Modded Euros is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Modded Euros's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Modded Euros account to third party accounts. By connecting your Modded Euros account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Modded Euros from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Modded Euros Content accessed through www.moddedeuros.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Modded Euros, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Modded Euros reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Modded Euros in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Employer agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MODDED EUROS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
MODDED EUROS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. MODDED EUROS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Modded Euros reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Pennsylvania and you hereby consent to the exclusive jurisdiction and venue of courts in Pennsylvania in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Modded Euros as a result of this agreement or use of the Site. Modded Euros's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Modded Euros's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Modded Euros with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Modded Euros with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Modded Euros with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Modded Euros reserves the right, in its sole discretion, to change the Terms under which www.moddedeuros.com is offered. The most current version of the Terms will supersede all previous versions. Modded Euros encourages you to periodically review the Terms to stay informed of our updates.
Modded Euros welcomes your questions or comments regarding the Terms:
319 Westtown RoadWest Chester PA 19382
Effective as of January 01, 2018